Q. What are some of the common side effects?
A : This product has not been reported to have any side effects. We recommend that you remove the mask and wash off the product if any side effects are experienced.
Q. Can I use makeup or other products with the mask after application?
A: Do not wash your face after removing the mask for at least 3 hours. Allow the extracellular matrix (the substance that surrounds cells) to soak into your skin for 12 hours or more to get maximum results. After washing your face, you can continue your usual facial routine and cosmetic routine.
Q. Can I reuse the compressed sheet mask?
No, this mask is only designed to be used once.
Q. How many months will the RevivaMask be good for in a standard 0degF (-18degC) home freezer?
A You can either use the extracellular matrix immediately, or freeze it in your home freezer for up to a year at 0degF (-18degC). You can store it in a refrigerator for up to three months at 40deg F.
- What happens if the mask is damaged or lost before I use it?
- You can apply extracellular matrix directly to the face or neck, without using the mask sheet. After 3 hours, wash it off. Allow the extracellular solution and soak-in for up to twelve hours to achieve maximum results.
- What if I get extracellular matrix into my eyes or mouth.
A : We suggest flushing or rinsing your eyes if they are irritated. Do not swallow if you accidentally get it in your mouth. Instead, rinse your mouth out thoroughly.
Q. How long before people see results?
A :Results can vary depending on the patient, procedure type and severity of dermal trauma. When used after aesthetic treatments, patients will notice less pain, swelling, redness and a cooling feeling. The underlying regenerative factor continues to repair the tissue in the days, weeks and months that follow.
Q. What should I do if my order is not received?
Please contact our customer service at 1-888-995-5051. You can also email us at [email protected].
Q : What is the return policy for ?
A :Unfortunately this product cannot returned. However, you can contact our customer service at 1-888-995-5051. You can also email us at [email protected] for more information.
Q. What are your shipping options
A :We will ship your order overnight to the US and it will come with cold packs. It is best to put the product in the fridge or freezer as soon as you receive it. Shipping to international destinations is calculated on a per-case basis.
Q. How can I track my orders?
A:You’ll receive an email confirmation with tracking information 48 hours after your purchase.
Q. Can I cancel or change my order?
A : If your order hasn’t yet shipped, contact customer service at 1-888-995-5051. You can also email us at [email protected]. If your order has shipped, unfortunately, you cannot return the product. Please contact customer service for more information.
This post was written by a professional at RevivaMask. RevivaMask is manufactured using high-quality umbilical cord-derived ingredients specifically designed for skin rejuvenation. The RevivaMask’s solution captures a mixture of ingredients in extracellular vesicles including a high concentration of exosomes, growth factors, cytokines, proteins, and interleukins which can help restore damaged tissue, maintain skin elasticity, and speed treatment recovery time for an unmatched experience in skin rejuvenation. Contact RevivaMask to rejuvenate your skin today.